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Terms & Conditions

Last updated: July 2026

These Terms and Conditions ("Terms") govern your access to and use of the websites, mobile applications, networks, products, and services (collectively, the "Services") provided by IDATAPLUG ("we", "us", or "our"). By registering for, accessing, or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

1. Eligibility & Accounts

You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Services. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

2. Services

We provide telecommunications and related digital services. Service availability, coverage, speeds, and features may vary by location, device, and network conditions, and may change without notice.

3. Fees, Billing & Wallet

Charges for the Services are payable in advance unless stated otherwise. Where a wallet or prepaid balance is used, you authorise us to debit applicable fees from that balance. All fees are non-refundable except where required by law.

4. Acceptable Use

You agree not to use the Services to violate any law, send spam/fraudulent communications, infringe rights, distribute malware, resell services without authorisation, or interfere with network integrity.

5. Identity Verification & KYC

To comply with regulatory requirements (including SIM registration and KYC obligations), you may be required to submit identity information such as your NIN or BVN. You warrant that all information provided is true and belongs to you.

6. Service Availability

We strive to keep the Services available but do not guarantee uninterrupted or error-free operation. We are not liable for any loss arising from interruptions beyond our reasonable control.

7. Privacy & Data Protection

By using the Services, you consent to the collection, processing, and storage of your data as necessary to deliver the Services and meet legal obligations.

8. Intellectual Property

All content, trademarks, software, and materials are owned by IDATAPLUG or our licensors. You are granted a limited, non-exclusive license for intended use only.

9. Suspension & Termination

We may suspend or terminate your access if you breach these Terms, are required by law/regulator, or to protect the network.

10. Limitation of Liability

To the maximum extent permitted by law, our total aggregate liability shall not exceed the amount paid by you for the Services in the three (3) months preceding the claim.

11. Indemnity

You agree to indemnify and hold us harmless from any claims, damages, or liabilities arising out of your use of the Services or breach of these Terms.

12. Changes to these Terms

We may update these Terms from time to time. Continued use of the Services constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria.

14. Contact

For questions about these Terms, please contact IDATAPLUG through the support channels published on our website.